LIA is an AI-powered customer service manager that connects to your existing WhatsApp in seconds and responds to every customer message — professionally, instantly, and in their language — around the clock. No developers. No Meta approval needed.
Multilingual AI conversations in 30+ languages. Automatic quote and lead handling. Human handoff when needed. WhatsApp, Instagram, LinkedIn, and Telegram native. Easy integration with your existing CRM. Live in under 60 seconds.
Any business that receives customer messages and needs to respond fast: e-commerce stores, service businesses, clinics, agencies, hotels, and more. LIA automates customer communication at scale without losing the personal touch.
Free first month. Plans starting from €0. No hidden fees. Cancel anytime.
About LIA
LIA is an AI-powered customer service platform that connects to your existing WhatsApp in seconds and responds to every customer message — professionally, instantly, and in their language — around the clock.
LIA handles the full customer service lifecycle on WhatsApp — from the very first "Hello" to booking an appointment, capturing a lead, or routing a complex case to a human. It qualifies prospects, collects contact information, answers product and service questions, detects language automatically, and pushes structured data directly into your CRM without any manual effort.
Unlike generic AI chatbots that require you to write complex prompts or set up developer infrastructure, LIA ships with extensive proprietary communication frameworks, professional sales logic, and customer service best practices built in. You describe your business in plain language — LIA adapts and performs at an enterprise level from day one.
LIA connects via a simple QR code scan on your existing WhatsApp number. There is no Meta Business verification, no API approval process, and no new phone number required. Setup takes under 60 seconds. It supports 30+ languages automatically, operates 24 hours a day, and scales from a one-person clinic to a multi-location enterprise.
LIA is built for small and medium-sized businesses that receive customer inquiries via WhatsApp and want to respond faster, more consistently, and without hiring additional staff. Our customers include medical clinics, legal firms, travel agencies, real estate companies, e-commerce stores, and any service business where speed and professionalism in customer communication directly affects revenue.
Any sector where speed of reply is a competitive advantage — clinics, agencies, retailers.
Businesses serving international customers who need to communicate in multiple languages.
Owners and managers who want enterprise customer service without enterprise overhead.
LIA is developed and operated by MEDCOM SAS, a French technology company specialising in AI-powered communication solutions for service businesses. MEDCOM was founded with a clear mission: to give small and medium businesses the same quality of customer engagement tools previously reserved for large enterprises with large budgets.
Our team combines deep expertise in AI engineering, customer service operations, and business process automation. We work directly with clients across Europe and internationally to continuously refine LIA based on real-world usage — ensuring the platform remains practical, reliable, and genuinely useful for the businesses that depend on it every day.
Your first month is free. No credit card required.